Blameless Postmortem Culture
· 5 min read
Incidents are an opportunity to improve our systems, build an environment of trust, and create a psychologically safe workplace that respects our dignity.
Incidents are an opportunity to improve our systems, build an environment of trust, and create a psychologically safe workplace that respects our dignity.
This post describes the vision and direction for what I'm tentatively calling our "Digital Platform"[^1]—a collection of our tools, services, and operational functionality arranged as a compelling internal product that allows teams to operate more quickly and independently. It imagines how we can transform our DevOps team into a product team that manages our platform as a product.